For many organizations, the office phone system falls into the same category as the copier: nobody gets excited about it, but everyone notices when it breaks. The challenge is that many organizations are still using phone systems designed for a different era. They...
“We shape our tools, and thereafter our tools shape us.” — Marshall McLuhan Somewhere between drafting a proposal and answering a client email last Tuesday, I noticed something. I hadn’t consciously decided to open the AI chat window. It was just — open. The way a...
Voice assistants and AI copilots have quietly become part of daily life. You ask Siri to send a text, or Alexa to turn off the lights, or Copilot to summarize a meeting. AI tools draft emails, organize notes, answer questions, and occasionally make you wonder if your...
For many nonprofits and foundations, cyber insurance has quietly become a standard part of organizational risk management. Boards ask about it. Auditors ask about it. Some funders and partners even require it. And on paper, cyber insurance can sound reassuring. If...
