O365 Support and Recovery Assistant

Back in June, Microsoft released the first look public beta of the Office 365 Support and Recovery Assistant. You can download it from here.

The Microsoft Office 365 Support and Recovery Assistant helps users troubleshoot and fix their account and or profile related Outlook issues. The Office 365 Support and Recovery Assistant, performs a series of diagnostics tests to identify the root cause of the issues occurring. Such as verifying users credentials, licenses, updates to Outlook clients and whether Outlook servers are reachable.

Depending on the results of the test, Office 365 Support and Recovery Assistant will offer to automatically fix the problems you are having or it will provide you with instructions on recommended solutions for your issues.

All the diagnostic results from running the Office 365 Support and Recovery Assistant are saved in a log file for users to share with their support engineers and or Outlook admin, for further investigation. Each time you run the Microsoft Office 365 Support and Recovery Assistant, it automatically updates to the newest version. So it can troubleshoot any new Outlook problems.