Yi-Feng R Hsu (Richard)

Systems Engineer
B.S., Computer Science with Concentration in Engineering, Cal State Hayward (East Bay)

Richard has been an employee of CGNET for ten years and is a part of our engineering team. He supports domestic customers, currently Institute for the Future, Steel Perlot, Metta Fund, Zellerbach Family Foundation, IT2 and others.

Richard specializes in help desk and onsite support. He is experienced with PC-based and Apple computers. On a regular basis, he supports Microsoft 365, Google Workspaces, Azure, and AWS. Richard routinely supports firewalls, routers, switches, printers, Wi-Fi access points, Internet Access connections and audio-visual systems. He also helps the team with PowerShell scripts in Azure and Microsoft 365.

Prior to joining CGNET, Richard provided various IT services to Celeros Corporation, the California State Automobile Association and Phillips Semiconductor. He is fluent in English and Mandarin.