Grace Uche Alubari

IT Consultant & Support Specialist
B.Eng. in Electrical and Electronics Engineering, Federal University of Technology Owerri, Imo State, Nigeria

Grace has several trainings and certifications in Cloud Computing and Cyber Security, and numerous professional trainings including maintaining and troubleshooting Windows Vista Computers (MS5118), Microsoft Certified Professional MCP, Microsoft Certified Solutions Associate (MCSA) and installing and configuring for Windows7 (MS70-680 and70-685) IT Infrastructure Library (ITIL V2.0).

Grace holds a Post Graduate Diploma in Project Management from the University of Liverpool and has contributed greatly to IT projects for a multinational company in the oil and gas industry. These ranged from operating systems migrations (2009), Microsoft Office Suites upgrades, software deployment and several adoptions of remote working tools -MOP, MOB, DTAO, Remote Access and Global Protect. She also worked part-time as Project Coordinator for Desk Phones to Soft Phones Migration Project (2014) across countrywide locations.

Before assuming her role with CGNET Technical Support for the Bill and Melinda Gates Foundation in Abuja, Grace worked as an IT Support Analyst for the Central Service Desk in Shell Petroleum and Development Company (SPDC) in Port-Harcourt for 11 years.

Grace is passionate about providing great customer experience, focus-driven on successful project completion. She enjoys creative writing, particularly short stories and poetry. She is an adamant believer that every human has a pot of gold in them. She speaks Igbo, Hausa and English fluently, and has a good working knowledge of ASL.