Daniella Udochi

IT Consultant & Support Specialist
BSc, Computer Science, Federal University of Port Harcourt, Nigeria

Daniella is a dedicated and knowledgeable IT professional with a strong background in IT service desk, Microsoft Office 365, network engineering and end-user support.  She is well-versed in diagnosing and resolving complex network issues. Daniella is proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Remote Desktop tools, WLAN networking (planning, design and installation support), network protocols and technologies (TCP/IP, UDP, DNS, DHCP,OSPF, ISIS, VLANs, etc.), troubleshooting & diagnostics of network connectivity issues, and network monitoring and management. Daniella provides help desk support for CGNET clients in Nigeria.