IT Consultant & Support Specialist
B.S., Information Technology, Damascus University
Ali provides IT support service to CGNET clients in Charlotte, NC. Prior to joining CGNET, Ali was responsible for the installation and repair of WAN/LAN and wireless access point (WAP) related equipment, and the installation and maintenance of wifi network products including routers, gateway servers and ethernet switches. Ali is experienced in various operating systems, including Apple and Android, as well as firewall systems, VPN design, network/host level security and Windows Active Directory.