Custom Service Provider

 

The traditional MSP model was built for a different era. We offer a leaner alternative: expert coverage where it matters most — security, Microsoft 365, and strategic guidance — while your team handles routine support. Better security, lower cost, no bloat.

Most of our clients are nonprofits and foundations that have been paying enterprise MSP rates for services they don’t need. If your organization has 10–50 staff and a Microsoft or Google environment, there’s a good chance you’re overpaying — and underprotected where it actually counts.

25–50%  typical savings vs. a traditional full-service MSP contract

 

WHAT WE HANDLE

🔒  Cybersecurity Monitoring

24/7 threat detection, active monitoring, and incident response. Cyber insurers require it — we deliver it.

💾  Backup and Disaster Recovery

Tested, documented, and monitored. Your requested retention period set. When something fails — ransomware, accidental deletion, hardware — you recover.

📄  Compliance Documentation

Security policies, audit trails, and compliance evidence for foundations, grantors, and insurers.

 

📋  Microsoft 365 and Google Workplace Administration Expertise 

License management and security hardening governed and kept current.

👤  Staff Onboarding and Offboarding

Employee setups and departures handled cleanly: accounts and permissions established, accounts and permissions revoked, data preserved, nothing left dangling.

💡  Periodic Strategic Guidance

Health checks, vendor roadmap review, and honest advice — without a vested interest in upselling complexity.

 

Pricing available upon request.

 

WHAT YOU HANDLE 

 

We help you set this up right, then step back. For standardized, cloud-first organizations, this is straightforward — and keeps your costs low.

  • Day-to-day user support (with AI tools as first-line help)
  • Routine password resets, printer issues, software questions
  • Device procurement (standardized hardware)
  • New employee hardware setup (with our documentation)

 

Contact CGNET to discuss whether the CSP model is right for your organization.

Contact us

559 Clyde Ave Suite 220
Mountain View, CA 94043

 

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