Cybersecurity Insurance: A Shield or a Sham?

cybersecurity insurance

Written by Jackie Bilodeau

I am the Communications Director for CGNET, having returned to CGNET in 2018 after a 10-year stint in the 1990's. I enjoy hiking, music, dance, photography, writing and travel. Read more about my work at CGNET here.

September 25, 2025

Cybersecurity insurance has become a hot topic in recent years, especially as data breaches, ransomware attacks, and phishing scams continue to rise. But with increasing premiums, limited coverage, and controversial lawsuits, some are asking: Is cybersecurity insurance a scam? I looked at the facts, expert opinions, and a few real-world cases to see if I could find any consensus in the controversy.

What Is Cybersecurity Insurance?

Also known as cyber liability insurance, this kind of insurance is designed to help businesses and individuals recover from cyber incidents. It typically covers:

  • First-party losses: Data restoration, business interruption, forensic investigations, and ransomware payments.
  • Third-party liabilities: Legal fees, regulatory fines, and settlements from affected customers or partners.

It’s meant to be there as a financial safety net, not a replacement for robust cybersecurity practices.

The Pros: Why Cyber Insurance Can Be Valuable

Cybersecurity insurance offers some practical safeguards for organizations:

  1. Financial Protection: Cyber incidents can cost millions. Insurance helps cover investigation, legal, and recovery costs.
  2. Business Continuity: Insurers often provide access to expert teams for system restoration and crisis management.
  3. Regulatory Compliance: Many policies help businesses meet legal obligations after a breach, such as customer notifications.
  4. Risk Management Incentives: Insurers require companies to maintain strong security controls, encouraging better cyber hygiene.

The Cons: Where Cyber Insurance Falls Short

On the other hand, it isn’t without its shortcomings:

  1. Limited Coverage: Policies often exclude key risks like nation-state attacks, pre-existing vulnerabilities, or insider threats.
  2. High Premiums: Costs are rising, especially for high-risk industries. Some small businesses find coverage unaffordable.
  3. Complex Claims Process: Filing a claim requires extensive documentation and may still be denied based on fine print.
  4. False Sense of Security: Insurance may encourage reactive rather than proactive cybersecurity strategies.

Controversies and Lawsuits: The Dark Side of Cyber Insurance

Several legal cases have exposed serious flaws in cyber insurance policies. Here are just a few to illustrate the point:

  • A 2020 court ruling denied coverage for a data breach because the policy explicitly excluded such incidents. This shocked many policyholders who assumed they were protected.
  • In the well-known 2013 Target breach, the company had $100 million in cyber coverage, but due to policy shortfalls, it only covered 36% of the $252 million total cost.
  • In 2017, pharmaceutical giant Merck suffered a devastating malware attack, which infected over 40,000 machines in minutes. Merck filed a $1.4 billion claim under its property insurance policies, but insurers denied coverage, citing a “war exclusion” clause, arguing the attack was state sponsored by Russia. While the claim was eventually settled in Merck’s favor, the litigation process took 7 years.

These cases highlight the importance of understanding policy exclusions and limitations before relying on insurance for protection.

Expert Opinions: Is It Worth It?

Experts agree that cyber insurance is not a scam, but it’s not a silver bullet either:

  • Chris Schueler, CEO of Simeio, an identity and access management (IAM) firm, argues that cyber insurance provides peace of mind and financial relief, but only if paired with strong cybersecurity practices.
  • Techopedia emphasizes that insurance should enhance, not replace, proactive defenses like employee training and regular security assessments.

Ultimately, the value of cyber insurance depends on the policyholder’s understanding of coverage, exclusions, and their own cybersecurity posture.

Conclusion: Scam or Strategic Safety Net?

Cybersecurity insurance is not a scam, but it can be misleading if misunderstood. It offers real benefits—financial protection, expert support, and regulatory compliance—but only when:

  • The policy is carefully reviewed.
  • Exclusions are clearly understood.
  • Cyber hygiene is prioritized.

For businesses and individuals navigating today’s digital threats, cyber insurance can be a smart investment—but only if it’s part of a broader, well-informed cybersecurity strategy.

 

For forty-two years, CGNET has provided state-of-the-art IT services to organizations of all sizes, across the globe. We’ve done it all, from IT and cybersecurity assessments to cloud services management to generative AI user training. Want to learn more about who we are and how we might be able to help you? If so, check out our website or send us a message!

 

You May Also Like…

You May Also Like…

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Translate »
Share This
Subscribe