Phishing Attacks Are on the Rise! Tips to Keep Your Staff Safe

phishing attacks

Written by Jackie Bilodeau

I am the Communications Director for CGNET, having returned to CGNET in 2018 after a 10-year stint in the 1990's. I enjoy hiking, music, dance, photography, writing and travel. Read more about my work at CGNET here.

August 15, 2024

In today’s digital age, phishing attacks have become a prevalent threat to organizations of all sizes. Just this week we’ve seen headlines about multiple phishing campaigns. A couple of them were even attempts to infiltrate American political campaigns, at least one of which appears to have been successful. These malicious attempts to steal sensitive information can lead to severe financial and reputational damage. However, with the right strategies and awareness, you can significantly reduce the risk of falling victim to phishing scams.

Here are some essential tips to keep your staff safe.

Educate Your Employees

The first line of defense against phishing is a well-informed team. Conduct regular training sessions to educate your employees – including C-level staff – about the different types of phishing attacks, such as email phishing, spear phishing, and smishing (SMS phishing). Use real-life examples to illustrate how these attacks work and what red flags to look out for.

Implement Strong Email Security Measures

Invest in robust email security solutions that can filter out phishing emails before they reach your employees’ inboxes. Features like spam filters, anti-malware, and email authentication protocols (such as SPF, DKIM, and DMARC) can help prevent phishing emails from slipping through the cracks.

Encourage Vigilance and Reporting

Create a culture of vigilance where employees feel comfortable reporting suspicious emails without fear of reprimand. Establish a clear process for reporting potential phishing attempts and ensure that your IT team responds promptly to these reports.

Use Multi-Factor Authentication (MFA)

Implementing MFA adds an extra layer of security by requiring users to provide two or more verification factors to access their accounts. Even if a phishing attack successfully captures a password, MFA can prevent unauthorized access.

Regularly Update Software and Systems

Ensure that all software, including operating systems, browsers, and email clients, are regularly updated with the latest security patches. Cybercriminals often exploit vulnerabilities in outdated software to launch phishing attacks.

Conduct Phishing Simulations

Periodically run phishing simulations to test your employees’ awareness and response to phishing attempts. These simulations can help identify areas where additional training is needed and reinforce good security practices.

Secure Your Network

Implement network security measures such as firewalls, intrusion detection systems, and secure Wi-Fi protocols. A secure network can help prevent phishing attacks from spreading and causing further damage.

Limit Access to Sensitive Information

Restrict access to sensitive information based on the principle of least privilege. Only employees who need access to certain data to perform their job should have it. This reduces the risk of sensitive information being compromised in a phishing attack.

Stay Informed About the Latest Threats

Cyber threats are constantly evolving, so it’s crucial to stay informed about the latest phishing tactics and trends. Subscribe to cybersecurity newsletters, attend industry conferences, and participate in online forums to keep your knowledge up to date.

Create a Response Plan

Develop a comprehensive incident response plan that outlines the steps to take in the event of a phishing attack. This plan should include procedures for containing the attack, notifying affected parties, and recovering compromised data.

 

By implementing these strategies, you can create a strong defense against phishing attacks and protect your organization from potential harm. Remember, cybersecurity is a continuous process that requires ongoing effort and vigilance from everyone on your staff!

 

Written by Jackie Bilodeau

I am the Communications Director for CGNET, having returned to CGNET in 2018 after a 10-year stint in the 1990's. I enjoy hiking, music, dance, photography, writing and travel. Read more about my work at CGNET here.

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