Blog Library
More on Remote Work
I wrote recently about ways to make remote work a success in your organization. If you missed the article, you can...
Be Aware of These Microsoft 365 and Office 365 Non-Profit Updates
Sometimes I get to write about cool topics, like CGNET alumni in the news. Other times, I need to update you on...
How to Transfer Phone Calls in Teams (Video Tutorial)
Are you a new Teams user? Or perhaps you've used it for awhile but still get a little flustered when trying to...
The Employee Experience Platform: Why You Need One Now
I’ve written several posts this year about Viva, Microsoft’s new employee experience platform. The term “employee...
Build a Help Desk Users Will Love
OK, who is kidding whom here? You cannot build a help desk users will love. But you can build a help desk that users...
Follow These Tips to Manage Teams Sprawl
I want to talk today about how to manage Teams sprawl. I will cover the options available to you to manage Teams...
Watch for These Emotional Triggers in Phishing Messages
I received a note last week from Marco Van den Berg, CIO of the International Rice Research Institute. Marco had read...
How to Pop Out Chats, Apps and Tabs in Teams (Video Tutorial)
Have you ever wanted to open another window inside Teams but didn't know how? Good news: It's very simple! I've...
Re-engage Your Employees with Viva Connections
A few months ago I introduced you to Viva Connections, the first module to be released as part of the new Microsoft...
Protect Your Organization Against These Common Phishing Attacks
Phishing. Yeah, we get it. We're supposed to educate our users on phishing attacks and how to prevent them. Today I'm...
Fluid Live Components: Coming Soon to a Team Near You
The upcoming release of Fluid live components is being heralded as the biggest change to Microsoft Office documents in...
Tune Azure MFA to Balance Security and User Experience
It is useful to remember that you can overcome objections to change if you understand how that change makes people...
Work Smarter with MyAnalytics. Or Not.
You have no doubt heard the phrase “work smarter, not harder”. (This can be especially annoying if the phrase was...
How to Respond to the Kaseya Ransomware Attack
By now you have no doubt heard about the Kaseya ransomware attack. And you want to know: does it affect my...
Enrica Porcari, Former CGNET Staffer, to Head Computing Department at CERN
Yes, she was once one of our own! We have been excited to watch Enrica Porcari, who we still consider part of the...
New Teams Meetings Features to Increase Engagement
Every couple of months we like to fill you in on the newest features being unveiled for Microsoft Teams. If you missed...
The Approvals App in Teams: Speed Up Those Projects!
Getting an approval on your work items is an essential part of almost every workflow. The approval might be a written...
How to be More Productive (Without Driving Yourself Crazy)
Someone complained to me that they could not seem to find the time to accomplish a particular task. In other words,...
How to Manage Delegated Calendar Access in Teams
You learn something new every day, isn’t that what they say? Well, I learned something about Teams recently while...
Are COVID-19 Tracking Apps on Your Mind?
Some customers have asked me about COVID-19 tracking apps. Welcome to the dawning post-pandemic world. I confess I did...
Back to the Office: 7 Return-to-Work Apps to Ease the Transition
We all knew that the time would eventually come for us to head back to our offices. Back to our dusty desks and 2020...
A Field Guide to Returning to the Office
I am hearing from organizations who are making plans for at least a limited return to the office this summer or fall....
Microsoft’s Migration Manager May Be a Game-Changer
I will admit it: I am a bit conflicted. I want to tell you about Migration Manager, a tool from Microsoft that makes...
Teams and Outlook in Sync: Top Timesaving Tips, Part II
As I discussed last week, Microsoft created a great synergy when they developed the various parts of their 365...
Teams and Outlook in Sync: Top Timesaving Tips, Part I
You might expect that all the moving parts of a comprehensive software platform be designed to work well together. But...
What is Our Role in Digital Transformation?
Bear with me, folks. If I were in a click-maximization mode I would tell you how to turn on “Together” mode in Teams....
Mobile Security is a Bigger Threat than Ever
According to the security software specialists at CheckPoint, mobile security has become a huge problem over the past...
Notes from a Teams Adoption Journey
I want to share some insights from a project I am involved with, implementing Teams in an organization. I like to...
Know Your Enemy: The State of Ransomware in 2021
I recently came across a report from the security firm Sophos, describing the state of ransomware in 2021. Here is a...
Microsoft Viva Connections is Here!
In February I introduced you to Microsoft’s latest venture, Microsoft Viva (you can read that post here). Comprising 4...