I tend to look on the bright side of most things -- and that includes AI. I’m genuinely happy to see AI replace certain frustrations, like navigating a nonsensical pharmacy phone menu just to ask about a prescription refill. I use AI tools constantly and, overall, I...
Right now, one of the buzziest topics in AI is something called agentic AI. The name sounds a little intimidating, but the idea behind it is actually pretty straightforward. Instead of AI just answering a question or handling one task at a time, agentic AI works more...
I know that many (most?) of our customers have already rolled out AI tools within their organizations -- or they are about to -- and I’m sure it feels like a big leap forward in this ever-evolving world of technology. Suddenly, staff can ask questions in plain English...
If cybersecurity feels exhausting lately, you’re not imagining things. New threats (many driven by AI). Another phishing simulation. Another security alert that may or may not matter. For many organizations, cybersecurity has become a constant background noise. And...
