Blog Library
What is Your IT Disaster Recovery Plan? Lessons from the CrowdStrike Crash
It goes without saying that in today’s digital age, organizations rely heavily on their IT infrastructure to run...
AI Prompt Writing Tips: Getting the Most Out of a Chatbot
Yes, AI is everywhere right now. Many of us are regularly using (and some are even relying on) output from various AI...
Microsoft Copilot: A Tricky Data Gatherer
Today is the fifth post in the series I started back in March. My overview of 5 chatbots compared Perplexity, ChatGPT,...
How to Share Files in Teams: A Basic Guide
Microsoft Teams is, above all else, a collaboration platform. One of the most beneficial features of using Teams is...
Bing Copilot: Edge Browser’s Freebie AI Chatbot
Back in March, my overview of 5 chatbots compared Perplexity, ChatGPT, Bing Copilot (originally called Bing Chat),...
Ensure Data Security Before Deploying Copilot for Microsoft 365
In the era of digital transformation, businesses are increasingly turning to AI-powered tools like Microsoft Copilot...
Gemini: Google’s AI Chatbot Entry
On March 14 I wrote an overview blog on chatbots which focused on five that I use: Perplexity, ChatGPT, Bing Chat,...
Microsoft Retiring Basic Authentication for SMTP Email Relay
Microsoft recently announced a major change in the effort to protect their users’ data In Exchange Online from cyber...
ChatGPT AI: The “Old Faithful”
Following up on my March 14 overview blog on chatbots, I have been looking more in depth at the various chatbots...
Introducing Microsoft 365 Backup
Last fall at Ignite, Microsoft announced a new data storage and recovery solution, Microsoft 365 Backup. This new...
Perplexity AI: The New Kid on the Block
On March 14, I published a blog post providing some of my personal impressions of five AI chatbots: ChatGPT, Bing...
Microsoft Unbundles Teams from Office 365
Last October, in an effort to avoid an antitrust fine from the European Commission, Microsoft was forced to separate...
IT Services for Nonprofits: Choosing the Right Pricing Model
Nonprofit organizations often operate within tight budgets and face unique challenges when it comes to managing their...
Simulated Phishing: A Critical Part of Cybersecurity Training
Simulated phishing tests are critical to a well-rounded cybersecurity awareness program. By sending fake phishing...
Navigating the AI Landscape: A Personal Review
The AI landscape is a vast new playground, and experimenting with ChatGPT and other Generative Pre-trained...
QR Code Phishing: From Scan to Scam
You may have heard of QR code phishing – cutely nicknamed “quishing” to fit right in with its other phishing...
Cool New Teams Features for 2024
Over the past couple of months, Microsoft has introduced a handful of new Teams features. Some are specifically for...
Budget-Friendly Security Essentials: A Bird’s-Eye View
I find it mindboggling to think about how many aspects need to be considered for solid security. And I wonder how many...
Microsoft 365 Checkup: Save Money and Increase Productivity
Every year, we conduct dozens of security checkups, including Vulnerability Testing, Azure Site Recovery, AD Checkups,...
Ask These Questions When Selecting an MSP
You’ve decided it’s time for your organization to select a managed service provider (MSP) to work with you on all...
Decoding Endpoint Security: A Guide to Choosing the Right EDR Solution
Running a few hundred security operations centers isn’t easy. While debates about how to build the perfect SOC change...
Microsoft License Changes: The Impact on Nonprofits
Having resold Microsoft software and licenses for several decades, we’ve seen zillions of changes in how their...
AI Generated Phishing Is Here. What Now?
It was something we’d already been speculating on and expecting to happen soon: criminals using AI to generate nearly...
AI and Cybersecurity: Trends for 2024
AI is expected to play a dominant role in cybersecurity in 2024. It is emerging as a powerful ally in the fight...
Observations on Managed Detection and Response (MDR)
Over the decades, we have used dozens of security systems and products. However, a new gold standard in security...
‘Twas the Night Before Christmas (with a CGNET Twist)
Our former VP of Technology, Tim Haight wrote this some years ago. It still gives me a chuckle. ‘Twas the night...
Nonprofits Should Consider Using AI to Further Their Goals
Artificial intelligence seems to be everywhere these days. And according to one study by unite.ai, 89% of nonprofits...
Pros and Cons of the MSP Model for Smaller Organizations
For most of CGNET’s 40 years, we have worked on a time and materials basis. In recent years, however, many customers...
Teams Premium: Is it Time to Upgrade?
Back in February I discussed the new Teams Premium and whether it was worth the price. Benefits I talked about then...
Is Google Dead?
Once I got into ChatGPT, Bing Chat, and Bard, I wondered if I would ever just do a plain old Google search again....