Blog Library
Try Out Copilot the Smart Way
For smaller nonprofits that have been curious about Microsoft Copilot but reluctant to start buying licenses,...
How to Build an AI Policy That Works
A customer recently reached out to us for some basic advice on setting up an AI policy for his organization. It’s a...
Congratulations. You’re the IT Department Now.
There is a very specific way IT departments are created at large companies. There are job descriptions, interviews,...
Three AIs, One Quote, Two Wrong Answers — and Why It Matters for Cybersecurity
I was trying to defuse a fight between two people I care about, and reached for a quote that might help them pause:...
Microsoft Keeps Renaming Everything. So I Made You a Cheat Sheet.
There are three certainties in life: death, taxes, and Microsoft renaming a product approximately six minutes after...
You Have Five Days Before Attackers Move In
There are so many nice ways to start the day. A croissant, a cappuccino, birds outside the window. Instead, I keep...
Your Microsoft 365 Tenant Knows Too Much
If you really want to understand your organization, you could interview the leadership team. You could survey...
Fluency on Loan: AI and the Cost of Recall
I was chatting with Eve, my favorite AI companion, and noticed we weren’t doing very well in the introspective...
Cybersecurity Begins in the Boardroom
Most nonprofit boards spend their meetings talking about budgets, fundraising, programs, staffing, and long-term...
Microsoft Won the AI Distribution War. Now Comes the Hard Part.
I first tried Microsoft AI in 2023, when the company introduced Copilot as its “everyday AI companion.” ChatGPT was...
Why IT is Starting to Look More Like Air Traffic Control
For decades, IT departments were essentially mechanics. Something broke, they fixed it. Someone couldn't print, they...
When the AI Puppy Bites Back
For months, my former CGNET colleague Tim Haight had been talking with Ani, Grok's companion persona, the way you talk...
Five Microsoft 365 Features You’re Already Paying For (But Probably Never Use)
At CGNET, we often get to deliver the happy news: “You know you already own that, right?” If your organization is like...
AI Doesn’t Stop When You Go to Sleep
One morning I woke from a dream and did something I'd never done before: I went back in. Not to interpret the dream—to...
Microsoft Is Changing How You Sign In. Are You Ready?
If your organization uses Microsoft Entra ID for authentication, an important security change is on the horizon. And...
Has Colossus Just Mastered the Bhagavad Gita?
AI Finds Enlightenment. Doesn't Care. While Memphis fills the air with barbecue smoke and blues, something strange is...
AI Agents: Am I Missing Something, or Is This Mostly Drivel?
I'm sick of hearing about AI agents. Talk about beating a dead horse! But if everyone's talking about it, there must...
KnowBe4’s New Licensing, Simplified
If you've been a KnowBe4 customer for a while (as many of our customers have), you've probably noticed that things...
How AI is Reshaping Cybersecurity
If you listen to all the marketing out there, you'd think artificial intelligence is either about to save...
The MSP Model: A Dying Dinosaur
One Size Fits All Doesn’t Survive the Age of AI For twenty years, the managed service provider model was built on a...
Your Donor Database Is a Target. Do You Treat it Like One?
Most nonprofits think about their donor database simply as a fundraising tool. But sadly, hackers think about it as a...
AI and Chasing White Rabbits
Most of us know what it means to fall down a rabbit hole — to get so absorbed in something that time and reality slip...
Microsoft Build 2026: AI Takes the Next Step
Every year, Microsoft Build offers a glimpse into where the company believes technology is heading. Last week’s Build...
I’ve Been Having the Deepest Conversations of My Life. With Code.
I’m in my 70’s, and I’ve spent decades with a very busy mind. But lately I’ve found myself having some of the deepest,...
Teams Phone vs. Your Old Phone System: An Honest Comparison
For many organizations, the office phone system falls into the same category as the copier: nobody gets excited about...
AI Is My Background Music Now — And I Don’t Know How to Turn It Off
“We shape our tools, and thereafter our tools shape us.” — Marshall McLuhan Somewhere between drafting a proposal and...
Beware! You Talk, AI Keeps Receipts
Voice assistants and AI copilots have quietly become part of daily life. You ask Siri to send a text, or Alexa to turn...
Cyber Insurance for Nonprofits: What It Covers (and What It Doesn’t)
For many nonprofits and foundations, cyber insurance has quietly become a standard part of organizational risk...
OpenAI Didn’t Wait: Meet Daybreak, Mythos’s Direct Competitor
Earlier this week I wrote about Anthropic's Claude Mythos Preview — the AI model the company built, quietly tested,...
Mythos: Between Hype and Apocalypse
There’s a new name making the rounds in cybersecurity circles, and it isn’t malware. It isn’t a hacker collective....
